Refund policy

1. Overview We want you to be happy with your purchase. However, due to the nature of electronic products, we have specific conditions under which returns and refunds are accepted.

2. Return Eligibility Returns are accepted within 7 days of delivery, provided the item meets ALL of the following conditions:

• The product is unused, undamaged, and in its original packaging with all accessories included
• The product has a manufacturing defect or was damaged on arrival (DOA)
• The product is not working as described

3. Non-Returnable Items The following are not eligible for return or refund:

• Products that have been used and are no longer wanted ("change of mind")
• Products with physical damage caused after delivery (drops, liquid damage, etc.)
• Products missing original packaging, accessories, or serial number labels
• Products returned more than 7 days after delivery

4. Defective or Damaged Products If your product arrives defective or damaged, contact us within 48 hours of delivery with:

• Your order number
• Clear photos/video of the defect or damage

We will assess the claim and offer a replacement, or refund at our discretion.

5. Warranty Claims Products covered by a manufacturer's warranty are subject to that warranty's terms. We will assist with warranty claims where possible, but we are not the manufacturer and cannot guarantee outcomes.

6. How to Request a Return Email us at [homeandbeyond630@gmail.com] with your order number and reason for return. Do not ship items back without prior authorization  unauthorized returns will not be accepted.

7. Refund Processing Approved refunds are processed within 7–10 business days to the original payment method. Shipping costs are non-refundable unless the return is due to our error.