FAQ
Q: What products do you offer at Home & Beyond?
A: We offer a wide range of home furniture, décor, and accessories to help you create the perfect space. From stylish sofas and cozy throws to elegant lighting and decorative accents, we have everything you need to transform your home.
Q: How do I place an order?
A: Placing an order is simple! Browse through our collections, select the items you’d like to purchase, and add them to your cart. Once you’re ready, go to the checkout page to enter your shipping and payment details. After confirming your order, you'll receive a confirmation email with all the details.
Q: Do you offer international shipping?
A: Currently, we offer shipping within the United States. We are working on expanding to international markets in the future. Stay tuned for updates!
Q: How long will it take to receive my order?
A: Delivery times vary depending on your location and the products you’ve ordered. Generally, most orders are processed within 1-3 business days. You will receive a tracking number once your order has shipped so you can monitor its progress.
Q: Can I change or cancel my order after it’s been placed?
A: We strive to process orders quickly. If you need to make changes or cancel your order, please contact us as soon as possible. If your order hasn’t been processed yet, we’ll do our best to accommodate your request.
Q: How do I track my order?
A: Once your order has shipped, you will receive an email with a tracking number. Simply click the link provided to track your package in real-time.
Q: Do you offer gift cards?
Yes: We offer digital gift cards in various denominations. Gift cards are a perfect option for anyone who wants to pick out their own home décor. You can purchase them directly from our website.
Q: What should I do if my item arrives damaged?
A: We are committed to ensuring that your items arrive in perfect condition. If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving your order. We will provide instructions for returns or exchanges.
Q: How do I return or exchange an item?
A: We want you to be completely satisfied with your purchase. If you're not happy with your item, you can return or exchange it within 30 days of delivery. Please visit our "Returns & Exchanges" page for detailed instructions on how to start the process.
Q. Do you offer discounts or promotions?
A: We frequently run promotions and offer discounts throughout the year. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest sales, exclusive offers, and new arrivals.